Frequently Asked Questions

Does everyone attending GLS Online require their own ticket?

Yes. We ask that you honour our request that all who attend GLS must be an individual ticket holder. This ensures our ongoing viability as a not-for-profit and allows us to continue to offer access to the Summit at a very affordable price.

Can I gather with others to attend GLS?

Yes. While you may like to engage with our Online Experience by yourself at home (in your PJ’s if you wish!), we encourage you to consider how you can experience GLS together with other local leaders in a COVID-Safe way such as: your family and friends at home, work colleagues at the office, your small group or ministry team, others from your congregation at Church. Again, we simply ask that you honour our request that all who attend GLS must be an individual ticket holder.

Which speakers will be shown for the GLS in Australia?

By the end of 2020, we will be able to confirm the speaker line up for GLS21.

What are the start/finish and session times?

The exact schedule will be confirmed and published on our website by the end of August.

What does my registration include?

  • Your unique watch link for GLS Online.
  • A truly unique and interactive experience to participate live on the day of your event.
  • Upgradable option to a premium host site should this become available for 2021.

When will I receive my unique link to view GLS Online?

An email will be sent to the email address given at time of registration, prior to the event date. Please make sure you update us with any change to you or your teams email addresses.

How do I update each person's details in my group booking?

When you purchased your registrations, you received a confirmation/receipt email. There is a link included which you use to update each of your registrations with the participant’s details. Please contact if you need this resent.

Who informs my group?

If you made a group booking prior to 30 July, we ask that you please communicate the new event date and arrangements to all of your group members. Once registrations have been updated with names and email addresses, the registrant will receive an email with their unique viewing link in the week prior to your particular GLS Online date.

Can I transfer from one GLS Online Date to another?

Yes, however, you must do so at least two weeks from the event date that you have registered for. Please email with the request and the new date you would like to attend. Note: all tickets in your group must attend the same event date and cannot be split up.

Can I cancel my GLS Online ticket?

Yes, however, you must do so at least two weeks from the event date that you have registered for. Please email

Can I request a part-refund/transfer?

No, if you have purchased more than one ticket to GLS within the same booking, we are unable to transfer some and then refund others.

How long will it take to action my request?

Transfers and refunds will take up to three weeks from notice. 

Can I order my tickets over the phone?

We encourage everybody to buy their tickets online as extra details are required to complete registration. If you are having difficulties registering online, please contact GLNA Office for help.

Are concession rates for students/retirees available for GLS?

No. We have intentionally reduced the ticket price for GLS21 to enable more people than ever to experience the Summit. We understand that many people are experiencing financial hardship at this time and if this is affecting your ability to attend, please contact us to explore options.

What about pre-purchased lunch tickets?

All lunch tickets pre-purchased will be automatically refunded in full to the credit card used to purchase them. These transactions should be completed by the end of August.

Will GLS21 be held at Host Sites?

We love partnering with our Host Site Teams to present the GLS at venues across Australia, and it is our firm commitment to provide in-person gatherings again in 2021, God-willing!

What can I do to best support the GLS and the Global Leadership Network Australia?

Join us for GLS, gift a ticket to a friend who has never attended before, and actively promote the Summit among your networks – it’s never been more affordable or easy to attend!


The Global Leadership Summit is an infusion of fresh ideas, actionable concepts, leadership principles and heartfelt inspiration. We look forward to gathering with more people than ever before learning leadership together in 124 countries around the world.